Terms & Conditions

Acceptance of the Terms

1. By accessing and using our online platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. These Terms & Conditions may be amended by us at any time without prior notice, so please review them regularly.

Eligibility Requirements

1. To use our services, you must be at least 18 years old (or the minimum age as required by applicable law).
2. Our platform is licensed for Romania and only accessible from within this jurisdiction.
3. We reserve the right to deny access or suspend accounts if we believe that the user does not meet these eligibility requirements.

Minimum Age Requirements

1. You must be at least 18 years old (or the minimum age as required by applicable law) to use our services, including deposits and withdrawals.
2. Failure to comply with this requirement may result in account closure or other penalties.

Geographic Restrictions

1. Our platform is only accessible from within Romania and subject to its laws and regulations.
2. We reserve the right to restrict access or suspend accounts if we believe that you are accessing our services from outside of Romania without a valid license or exemption.

Account Registration Rules

1. To use our services, you must register an account with us by providing accurate information as requested during the registration process.
2. You may only create one account per person (or entity), and any attempts to circumvent this rule will be treated as multi-accounting and subject to penalties.

One-Account-Per-User Policies

1. We reserve the right to close or suspend multiple accounts in your name if we believe that you are using them for personal gain, cheating, or other prohibited activities.
2. You may not share, transfer, or sell access to your account with anyone else, nor use someone else's account.

Identity Verification and KYC

1. As part of our anti-money laundering (AML) and know-your-customer (KYC) policies, we require accurate identification and address verification for all users.
2. Failure to comply with this requirement may result in account closure or other penalties.

Account Accuracy Obligations

1. You must ensure that your account information is always up-to-date and accurate, including but not limited to: name, email address, phone number, date of birth, and home address.
2. Any changes to this information should be notified to us promptly by updating your account settings or contacting customer support.

Account Security Responsibilities

1. You are responsible for maintaining the security of your login credentials and preventing unauthorized access to your account.
2. We will not be liable for any losses incurred due to failure to comply with these requirements, except in circumstances where we have been grossly negligent.

Login Credentials and Password Protection

1. Your account is protected by a secure username and password combination that you must keep confidential.
2. Never share or disclose your login credentials to anyone else, as doing so may compromise the security of our platform.

Restricted Behaviour and Prohibited Activities

1. We prohibit any behaviour or activity on our site that we believe:
   • Interferes with other players' experience
   • Is abusive, defamatory, threatening, or harassing towards others
   • Involves multi-accounting or account sharing
   • Affects the security and integrity of our platform

Bonus and Promotion Rules

1. All bonuses and promotions are subject to their own specific terms and conditions as outlined on our website.
2. You may not combine multiple bonuses, nor claim a bonus in conjunction with any other promotion.

Wagering and Gameplay Conditions

1. Wagers must be made in accordance with the rules of each game you play.
2. Any losses incurred due to gameplay will be your responsibility, except in circumstances where we have been grossly negligent.

Bonus Abuse Prevention

1. We reserve the right to:
   • Limit or remove bonus eligibility
   • Void bonuses and associated winnings if we suspect abuse
   • Close accounts that exhibit signs of bonus abuse

Deposits and Withdrawals (if applicable)

1. Deposits are subject to our deposit rules, including but not limited to: minimum/maximum limits, processing fees, and payment method restrictions.
2. Withdrawals will be processed once we have completed necessary verification procedures.

Verification before Withdrawals

1. We reserve the right to request additional documentation or information for withdrawals exceeding a certain threshold (€2,000).

Processing and Review Procedures

1. All withdrawal requests are subject to review by our team, who may delay payment in cases where there is any dispute over your identity, account ownership, or other regulatory requirements.
2. Any changes to these procedures will be communicated on this page.

Responsible Gambling Expectations

1. We encourage all players to gamble responsibly and set limits that suit their bankroll and needs.
2. You can self-exclude from our platform for a specified period if you feel you're experiencing problems with your betting or gaming habits.

Self-Exclusion and Account Restrictions

1. Self-exclusion requests will be processed promptly after verifying identity, and accounts may not be accessed during the chosen exclusion period (minimum 72 hours).
2. We reserve the right to impose additional account restrictions in circumstances where we suspect problem gambling behaviors.

Game Fairness and RNG Systems

1. Our games are designed with fairness and randomness at their core.
2. Any disputes over game outcomes or random number generator performance should be raised directly with our support team for investigation.

Technical Interruptions or Voided Gameplay

1. We reserve the right to temporarily suspend gameplay, cancel wagers, or void any winnings due to technical issues beyond our control (server errors, system overload, etc.).

Suspension or Closure of Accounts

1. Accounts may be suspended or closed if we suspect:
   • Prohibited activities
   • Breach of these Terms & Conditions
   • Non-compliance with regulatory requirements

Intellectual Property and Platform Ownership

1. Our platform is our intellectual property.
2. We own all rights to any trademarks, logos, copyright materials used within it.

Limitation of Liability

1. In no event shall we be liable for:
   • Consequential damages or losses
   • Any costs, expenses, or losses you incur due to your actions

Modification of Terms

1. These Terms & Conditions may change without prior notice; please review them regularly.
2. Your continued use after modifications implies acceptance.

Contact or Support Guidance

1. If you have any questions about these Terms and Conditions, our platform functionality, or need support, contact our customer service team directly by:
   • Email
   • Live chat (available on the website)